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Further Details

FAQ

  • How do I access my coaching session?
    Unless otherwise specified, all sessions will take place via video conferencing using the Zoom video platform.
  • How should I prepare for coaching?
    You commit to creating time where the sessions can be your singular focus, distractions are minimal, and your environment is supportive of both your goals and the scope of this work. You commit to beginning sessions at the agreed upon time, showing up organized and prepared. ​ Likewise, Mariel commits to creating an environment where sessions can be her singular focus, supportive of your goals and the scope of work. Mariel will be on time, organized, and prepared.
  • How is coaching similar to, or different from, therapy?
    While the coaching relationship can provide rich and meaningful therapeutic moments and elements, the focus will be on your transformation as it pertains to your work as a storyteller, personally and professionally. Character Mapping material may be therapeutic and revelatory, but it is not a substitute for professional psychotherapy. Should you feel that the coaching work is illuminating personal material that is too uncomfortable or challenging, you agree to let Mariel know so that you can assess together any additional support needed. Mariel agrees to confine this work to coaching-appropriate material, objectives, interventions, and exploration. If she senses that this work is illuminating challenging personal material, she will discuss this with you and explore options for additional resources. If Mariel believes it could be too overwhelming for you to continue this work, she will recommend ending your sessions regardless of additional support.
  • How long does coaching take and will my sessions expire?
    Coaching is usually set for a limited amount of time. Coaching packages will be completed within a mutually agreed upon time frame, and any unused hours of a coaching package will expire after three months of the anticipated end date. If for some reason our work is unexpectedly interrupted, we will work creatively to honor your financial and energetic investments to their completion. Mariel recognizes that artistic and professional goals are not always clear-cut, and that as the work evolves your goals may change, increase, or even be put on hold. Mariel commits to being flexible, creative, and understanding as your work together unfolds, especially as it nears completion of the agreed-upon terms. Her primary focus will be on assessing gains made toward your goals, and she will offer honest input with regard to continuing or discontinuing the coaching process. She will also offer options for further study or personal development.
  • Can I extend my appointment time?
    All appointments are to be paid in full at time of scheduling through PayPal. Other electronic payment methods may be available. Your fee for coaching services may be determined on a per session basis (or package). Mariel may also be available for additional time, per your request, at the rate of $50 per 15-minute increment.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • What is your refund policy?
    All fees and payments are non-refundable, though exceptions may be made for emergencies. If for some reason our work is unexpectedly interrupted, we will work creatively to honor your financial and energetic investments.
  • What is the cancellation policy?
    Kindly provide at least 48 hours notice (except in cases of emergency) if you need to reschedule or cancel an appointment to avoid being charged. If Mariel needs to cancel or reschedule a session, she will give 48 hours notice (except in cases of emergency) and re-schedule the appointment at a mutually agreed-upon time.
  • Will my work and personal information be kept confidential?
    Mariel agrees not to disclose any information pertaining to you, or your creative work, without your written consent. Likewise, your contact information will never be shared with third parties or databases. You agree to abstain from recording or redistributing any information in the program without Mariel's written consent. This coaching relationship, as well as all information (documented or verbal) that you share with Mariel is bound by the principles of confidentiality of the ACA Code of Ethics. However, please be aware that the Coach - Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus communications are not subject to the protection of any legally recognized privilege. ​ If Mariel reasonably believes there to be an imminent or likely risk of danger or harm to you or others, she is ethically and legally bound to violate your confidentiality agreement by involving outside support that may include making a report to an appropriate agency and/or person(s).
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